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  Spam Prevention
 
 

Spam Prevention

We do not tolerate Unsolicited Bulk Email (UBE), commonly referred to as spam or junk email. Users of our service must abide by our Acceptable Use Policy, which prohibits the transmission of spam or any activities that facilitate the transmission of spam.

In addition, we consult databases known as Realtime Blackhole Lists (RBLs) to actively block mail sent from known sources of spam, including those that are deemed to be "spam-friendly", as well as from mail servers that are known open relays. An open relay is a improperly configured server that will relay mail sent from any destination to any destination. Open relays allow for the transmission of bulk email by unauthorized users, while also making the sender harder to track down.

It is our policy to reject mail from any known spam sources listed in our own private block list or in any of the RBL databases to which we subscribe. This policy greatly reduces the amount of spam delivered to our customer base, and reduces the burden on our server, both of which result in better service for end users.

Anyone who attempts to send a message to one of our customers from a blocked server will receive a bounce message that should contain a link to the RBL that is listing that server as a spam source, including a note that says "FORWARD THIS MESSAGE TO ADMIN@MYLINK.NET TO HAVE THIS IP WHITELISTED". The sender should forward a copy of the bounced message to MyLink's administrator and we will whitelist the mail server IP to allow it past the RBL filters.

We recommend that users keep RBL spam protection in place on their account.  However, users may choose to have spam protection on their account completely disabled so that no blocking ever takes place.  This puts the burden of spam filtration and blocking o­n the client side.  To have your RBL spam protection completely disabled, email your request to MyLink's administrator ADMIN@MYLINK.NET or call technical support during office hours. 




 
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MyLink
446 Cotton Avenue | Macon, Georgia 31201 | 478-745-0600 | Fax: 478-745-6411 | 1-888-MyLink1

Office Hours: Monday - Friday, 8:30 AM - 5:30 PM EST
Technical Support Hours: Monday - Friday, 9:00 AM - 8:00 PM EST

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